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The Best Selling Commercial Grills for Over 59 Years.

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Warranty

Big John Corporation provides a warranty, to the original purchaser, for all Big John finished units for 1 year from the date of sale. Any unit or part thereof returned, freight prepaid, to our Sales & Logistics facility, will be repaired or replaced to our commercial standard, free of charge, and returned to the purchaser. This warranty does not cover labor and transportation costs. This warranty does not cover misuse, neglect, or alteration of the product. This warranty is established automatically upon receipt of the goods. No warranty card or registration procedures are required.

Outgoing warranty shipments must be F.O.B. factory (Bellefonte, PA). All return requests must first receive authorization and approved returns must be received within 30 days of the return authorization being granted to the customer, or no warranty credit will be considered.