Small shipments are sent via UPS delivery and are easily received. Larger units require us to use common carrier transportation (CCX, Overnite, PJax, etc.). These shipments are "Tailgate Delivery" and you are expected to have enough help and/or the proper equipment to unload the merchandise upon delivery. If you require a residential delivery, or special services, the carrier will surcharge according to their rate schedule.

We take extreme care in packaging your shipment and only use responsible carriers so that your merchandise will arrive in good condition. When you receive your shipment, we strongly recommend that you inspect it thoroughly prior to signing the commercial Bill of Lading. If any goods called for on the Bill of Lading are short or damaged, do not accept them until a short/damaged notation has been made on the original Bill of Lading and the local freight manager has been called to schedule an inspection. If, after signing for the merchandise, concealed damage is discovered, notify the freight carrier immediately and request an inspection. All packaging should be kept until after the inspection is completed. If you experience any freight related problems that you can not solve, please contact our shipping manager at 800-326-9575 for further assistance.